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Un buen servicio ya no basta: Cuatro principios del servicio excepcional al cliente

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Material type: Text

TextLanguage: Spanish Publication details: Bogota, Colombia : Editorial Norma, 1995Description: 333pISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Materials specified	Copy number	Status	Notes	Date due	Barcode
Libro	Biblioteca Pedro Francisco Bonó	Colección General	Depósito general - 3er. Piso	658.8 B534b (Browse shelf(Opens below))		Ej.1	Available	Bogota : Editorial Norma, 1995 (ISBN:958-04-3244-9, . ed, 333 páginas)		20110062

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